About Us
We’ve been cleaning homes in Lacey, WA since 1993.
Houses cleaned all over Thurston County!
About Us
In 1993, American Maid Service of Olympia was founded to help homeowners in Olympia, Lacey, and other nearby cities maintain a healthy home. Now, after almost 30 years of house cleaning, we’ve served tens of thousands of happy homeowners and are always ready to take on the next challenge.
American Maid Service of Olympia isn’t like any other cleaning company, we’re a pet-centric company focused on providing the best service possible both for you and your pets. When you choose us (pet owner or not), you can count on friendly faces at your door ready to get the job done in the best possible way. And for those pet owners we work with, we’ll make sure that your furry family member(s) is taken care of throughout our visit. We’ll be sure to keep chemicals and other cleaning supplies out of their reach, as well as giving them some extra loving along the way.
Making an impact beyond house cleaning!
The team behind our company is composed of pet loving individuals. In fact, we even go as far as to only hire people who absolutely love pets, this way you know that your pets are in good hands. We don’t discriminate either. Dogs, cats, birds, turtles, hamsters, and gerbils – we love them all (well… snakes and spiders may be an exception)!
To show just how much we love pets, we’ve even started a foundation called “Forever Fed” that works to keep pets, of all kinds, fed and healthy.
American Maid Gallery
Our Olympia House Cleaning Team
Each of our team members is trained and comes to your home fully bonded and insured. Our teams are guided by a number of ethical standards to ensure we deliver the best possible customer experience every time we come to your home. To see all team members at American Maid Service of Olympia, click here.
Liz
Owner – 1993
I am proud to work with the people I do and to provide the services we do. My passion for cleaning homes began at the age of 11. It was how I stood out from my 7 siblings!
Mindy
General Manager – 1998
With over 26 years clean and sober, Mindy has dedicated her life to American Maid Service of Olympia and the people who work day in and day out to help you have a better life.
Michele
Operations Manager – 2015
Michele started out in the field and a part-time office assistant. Over the years, she has taken on many roles including employee management, sales & operations.
Heather
Supplies Manager – 2011
Heather does all of our purchaing & supply management. Over the years she has worked in both field & office. She recently purchased property with her partner & is teaching her children how to build a life on it.
Jamiah
Cleaning Professional – 2021
Jamiah is a reliable cleaning professional since 2021, delivering spotless homes and offices with care, punctuality and attention to detail.
Kinli
Cleaning Professional – 2021
Kinli is out-going with a bubbly personality. She enjoys cooking & spending time with family.
Chloe
Cleaning Professional – 2022
Chloe is very consistent & easy-going. She enjoys going to festivals, spending time with her dog & camping.
Trisha
Cleaning Professional – 2023
Trisha is a mother of two & has trained many of our employees. She has two Dachshund’s that she adores & enjoys taking on trips.
Sev
Cleaning Professional – 2024
Sev brings many great suggestions to our company, always looking for ways to help us improve. She enjoys fashion & relaxing in her free time.
Carly
Cleaning Professional – 2024
Carly is a hard-working mother of three. She enjoys a balanced work/home life by taking time to focus on the important things like family dinners, outdoor time & spending time with her kitty Pickles.
Ashley
Cleaning Professional – 2026
Bryanna
Cleaning Professional – 2026
Still Have Questions Left Unanswered?
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Frequently Asked Questions
What Products Do You Use?
We have 2 product lines. One is a traditional line of chemicals that includes all the scary stuff, but we use the least offensive product that will get the job done to your specifications. We also carry a Green line of chemicals if you would prefer that option. We are able to clean naturally as well, an especially nice option if you are highly sensitive. We provide all cloths, brushes, equipment etc. If you prefer that we use your products we will need the MSDS to remain OSHA compliant.
What Other Charges or Fees Should I Expect?
Nice and easy – no lock-out fees, no late-cancel fees, no travel charges, no service fees, no returned check fees, no penalties, etc. as long as your service remains the same. You are welcome to add on additional service at any time for your locked-in current rate. If you decide to change your service, we’re happy to do that for you.
What Happens If Something is Damaged in My Home?
The Team Coach will leave the broken item on the counter (if possible) along with a carbonless note. The copy will be brought back to the office. We ask you to decide how you’d like the situation handled. We can replace the item, reimburse you for it or credit your account for the amount +10%. You decide and we’ll do it – unless it’s a coffee pot. Those are replaced before the end of the day if at all possible because we know how awful it is not to have coffee!
What Days Are You Closed?
We are scheduled to be closed 3 days per year. Thanksgiving, Christmas, and New Year’s Day. You can count on us to be there on your regularly scheduled day, just like clock-work. The only other reason we may close is for weather related emergencies. We follow the Olympia School District for late-starts and the Dept. of Transportation (DOT) for weather advisories. If they say we can’t be on the road, then we stay off, but it happens rarely – 3 times in 19 years!